Client Testimonials

Real Client Success Stories

Discover the real stories behind our program’s success as shared by our valued clients. These testimonials reflect the genuine transformations experienced by individuals who committed to their well-being. From weight loss milestones to increased energy and self-esteem, these narratives provide a powerful glimpse into the positive impact our program can have.

I am grateful for Dr. Francois, who has played a crucial role in inspiring and guiding me on my weight loss journey. My weight has been a constant challenge throughout my life, but thanks to Dr. Francois, I have shifted my focus from obsessing over my weight to prioritizing a healthy lifestyle. Dr. Francois has taught me to approach my daily habits and eating in a new way, and as a result, I have lost 20 pounds and feel much happier with the choices I make every day. I no longer feel restricted, but rather empowered to take control of my thoughts and actions. I am making progress at my own pace, and I am grateful to Dr. Francois for helping me achieve this positive change.

Sandra M.

Dr. Erica is kind and caring, and she has guided me to success after decades of struggling with my weight. She used science to help unlock a plan that worked for me, and her compassion helped get me through times my mind got the better of me.

Posted on Google Google
Jonas Cine profile picture
Jonas Cine
Google star 1Google star 2Google star 3Google star 4Google star 5
Friendly and very clean environment great customer service 10/10
Posted on Google Google
Nadz- On profile picture
Nadz- On
Google star 1Google star 2Google star 3Google star 4Google star 5
Dr. Erica, is amazing, very patient, holds you accountable and checks in on your progress about your health. Customer service top notch
Posted on Google Google
Neona Bailey profile picture
Neona Bailey
Google star 1Google star 2Google star 3Google star 4Google star 5
Top Tier Service ✨ I started services with Dr. Erica Francois in November 2025 and since then I have lost close to 25lbs and still counting. Dr. Erica does an amazing job educating me in a way that truly helps me understand my eating habits and identify where changes need to happen. She also challenges me in the best way and makes the entire process both engaging and enjoyable. From the very beginning, Dr. Erica has been honest and transparent, and I genuinely appreciate that about her. I’m so grateful that a friend recommended her to me, and I won’t hesitate to recommend her to others!
Posted on Google Google
Jamecia Delice profile picture
Jamecia Delice
Google star 1Google star 2Google star 3Google star 4Google star 5
Dr Erica and her staff provide friendly, customized and attentive care. 100% recommend
Posted on Google Google
Jackie Ashe profile picture
Jackie Ashe
Google star 1Google star 2Google star 3Google star 4Google star 5
I felt very welcomed. The place is beautiful, clean, organized, and smells good. Erica the owner and APRN was easy to talk to and down to Earth. She explained her program thoroughly and why it works for so many. I joined on the spot and I'm looking forward to a new me!
Posted on Google Google
Nikole Oak profile picture
Nikole Oak
Google star 1Google star 2Google star 3Google star 4Google star 5
Dr. Francois and her team are amazing! I was able to achieve my goal and had awesome support along the way. The pricing is competitive and the support that comes with it is much appreciated. I highly recommend New Vitality Health & Wellness!
Posted on Google Google
Kavonnah Means profile picture
Kavonnah Means
Google star 1Google star 2Google star 3Google star 4Google star 5
This place is AMAZING. Dr. Erica is very knowledgeable and provide many tools to help assure that you lose the weight that’s you desire. I totally would recommend this place. Plus the staff is extremely nice and personable!
Posted on Google Google
ava g profile picture
ava g
Google star 1Google star 2Google star 3Google star 4Google star 5
The receptionist upfront was amazeballs! loved her attitude think her name was caitlyn definitely recommended this place...the other workers treat you with such kindness and care too. Dr.Erica is such a blessing!
Posted on Google Google
Catalina Thomas profile picture
Catalina Thomas
Google star 1Google star 2Google star 3Google star 4Google star 5
What an Amazing and Beautiful soul that I get to call my Dr. Always greets me with a smile and her entire staff is a win win. Success is your only option, Dr. E
Posted on Google Google
Geoffrey Rogers profile picture
Geoffrey Rogers
Google star 1Google star 2Google star 3Google star 4Google star 5
This place is amazing!!!!!! I went in and told them my wants as far as loosing weight and since that day I have lost 40 pounds with their help. If you lack discipline like i did they will help you and hold you accountable and most importantly encourage you to your goals.

I wear both the hat of the healthcare provider and that of a patient. Wrestling with weight loss challenges over numerous years, I opted to start making lifestyle changes to reclaim my well-being. By drawing from my personal journey, I can empathize with the hurdles faced by my patients, fostering a deeper understanding of their struggles.

Dr. Erica N. Francois, DNP APRN

Dr. Francois has been a true blessing in my life. I recall one of our initial conversations where I mentioned my interest in undergoing the gastric sleeve procedure. With utmost professionalism, she advised me, "Kiffany, I believe we should try a non-surgical option first, and then proceed to surgery if we are not meeting our wellness and weight loss goals within a timely manner." Dr. Francois guided me toward a different path for weight loss, and despite my ongoing struggle with a Biscoff cookie addiction (LOL), she has been incredibly supportive and motivating. Thanks to her and her team, I've successfully lost 60 lbs in one year. I look forward to continuing my health and weight loss journey under Dr. Francois' care.

Take the first step towards a healthier, more vibrant you and start your journey with New Vitality Health & Wellness today!